Latest Posts

4 Cloud Logistics Technology Solutions Cutting Costs for SMBs
Oct
19,
2016
• By
Hector Sunol
A common issue for small & mid-size logistics businesses is finding a way to remain cost competitive without sacrificing service quality. Although it's easier said than done, we often see that part...

Logistics Customer Service: Build a Unique Experience Customers Crave
Oct
13,
2016
• By
Hector Sunol
Building a unique logistics customer service experience takes more than lower costs and a great customer service team. You need to be unique. It’s no secret that customers of logistics companies want...

Innovative Logistics Technology & Trends: Internet of Things
Sep
14,
2016
• By
Hector Sunol
In recent years, there has been an explosion of innovative logistics technologies promising to shift the landscape of the supply chain and logistics industry. Among them – and of particular...

5 Tech Issues That Could be Killing Your Warehouse Efficiency
Aug
26,
2016
• By
Hector Sunol
Management is often quick to blame warehouse workers for a lack of warehouse productivity. However, if you look around most warehouses there are larger issues slowing downproductivity. Supply chain industry experts agree technology plays a critical role in warehouse operational efficiency. Although, many warehouses still suffer from most of the same technological inefficiencies. The good news is that in the last 5-7 years we have experienced an explosion of innovationsthat are helping...

Closing the IT-Gap: Cost-Effective Ways to Manage Logistics Technology
Aug
18,
2016
• By
Hector Sunol
In the logistics and supply chain industry customers are demanding more technological capabilities from their service providers. The annual Third-Party Logistics Study analyzes the gap in what customers deemnecessary in the IT capabilities of services providers compared to their satisfaction of current capabilities. As you’ll see in the figure below, the gap has decreased over time, but logistics businesses are still not satisfying customer needs. Source: 2016 Third-Party Logistics Study ...
Small and mid-size logistics organizations have built much of their customers based on relationships, networks, and word-of-mouth. Although this strategy has proven effective for building lasting...