Building a unique logistics customer service experience takes more than lower costs and a great customer service team. You need to be unique. It’s no secret that customers of logistics companies want their providers to eliminate inefficiencies, reduce costs, and implement more technology to gain...
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Today, customers expect warehouse operations to be more efficient and effective as a way to provide competitive pricing and reduce errors. While the battle for efficiency is an endless race, logistics technology solutions like barcode scanners hold an essential place in the efforts of meeting...
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Sales operations and marketing represents a true challenge for many small and mid-size logistics companies, but also a huge opportunity. Not many businesses are dedicating the necessary time and resources to it. For many years, logistics companies have relied on personal relationships to connect...
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In recent years, there has been an explosion of innovative logistics technologies promising to shift the landscape of the supply chain and logistics industry. Among them – and of particular importance considering relevance and viability – is the Internet of Things (IoT).
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Management is often quick to blame warehouse workers for a lack of warehouse productivity. However, if you look around most warehouses there are larger issues slowing down productivity. Supply chain industry experts agree technology plays a critical role in warehouse operational efficiency....
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In the logistics and supply chain industry customers are demanding more technological capabilities from their service providers. The annual Third-Party Logistics Study analyzes the gap in what customers deem necessary in the IT capabilities of services providers compared to their satisfaction of...
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