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To my surprise, I have witnessed how most small and midsize businesses underestimate the power of technology to make their companies more competitive and productive. I have also seen how often technology is treated as a necessary evil that every company needs in order to do their work. But seeing...
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First, I’d like to give you some quick perspective on the viewpoint from which this blog series (Reactive vs. Proactive IT Operations) will be written: I’ve been involved in IT operations management for over 11 years, 9 of them leading enterprise-grade technical operations across small and...
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