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Building a unique logistics customer service experience takes more than lower costs and a great customer service team. You need to be unique. It’s no secret that customers of logistics companies want...
Today, customers expect warehouse operations to be more efficient and effective as a way to provide competitive pricing and reduce errors. While the battle for efficiency is an endless race,...
In recent years, there has been an explosion of innovative logistics technologies promising to shift the landscape of the supply chain and logistics industry. Among them – and of particular...
Management is often quick to blame warehouse workers for a lack of warehouse productivity. However, if you look around most warehouses there are larger issues slowing down productivity. Supply chain...
Small and mid-size logistics organizations have built much of their customers based on relationships, networks, and word-of-mouth. Although this strategy has proven effective for building lasting relationships, at some point, using this approach alone will end up stalling the company’s growth. Growth lullsoften go hand-in-hand with sales problems. These can either be problems within the sales team or the problem could be you don’t have a sales team at all. If the company does not have a...
Technology is a big part of business no matter what industry you’re in, but especially for logistics & supply chain. So, when technology issues occur it’s hard not to get overwhelmed and think of technology as just another expense ticking away at your profits. This is where I want to challenge you… What if you thought of technology, not as an expense, but as an investment? The goal of this blog series is to provide a roadmap for decision makers to: Correct all the technical problems creeping...
Logistics recruitment is not an easy task. The logistics and supply chain management industry has a very small pool of quality candidates, so it’s important to weed out the undesirables before they...
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